Committed to providing outstanding customer and community service.
By Bob Laurenzo, CEO
At Decusoft, we measure peak performance by the percentage of new business we obtain via customer referrals. Our customers are responsible for >50% of our new business. That’s because we have these three practices in place: First, we rely on our own full-time staff instead of third party implementors. Next, we only hire top tier compensation professionals which ensures a highly knowledgeable and customer focused staff. Third, we maintain consistency by providing the same implementation team throughout a customer’s lifecycle so that when they call us, they get a dedicated expert intimately familiar with their unique needs instead of a support hotline. This allows us to provide a high touch level of customer service that enables us to solve issues rapidly and maintain an extremely high degree of satisfaction. This methodology can be replicated with strict adherence to the same principles with a strong focus on quality versus price.
American Cancer Society Hope Lodge
Our CEO, Bob Laurenzo, is a board member of the North Jersey ACS chapter and Decusoft has partnered with the American Cancer Society Hope Lodge to help offer cancer patients and their caregivers a free place to stay when their best hope for effective treatment may be in another city. Facing cancer is hard. Having to travel out of town for treatment can make it even harder. Not having to worry about where to stay or how to pay for lodging makes fighting the disease just a little bit easier.
American Cancer Society
Northern New Jersey Golf Classic
Decusoft is a proud sponsor of the Northern New Jersey Golf Classic and our CEO, Bob Laurenzo, serves as a committee member. Bob and Rick Laurenzo, are proud to have participated and sponsored a foursome during this year’s event.
With your support, the American Cancer Society is working to finish the fight against every cancer in every community.
Largest private, not-for-profit funder of cancer research in the United States, investing more than $4 billion since 1946.
In just the past 17 years alone, the Northern NJ Golf Classic has raised over $3.8 million for the fight against cancer.
Thanks in part to our contributions, more than 1.5 million lives have been saved in the US in the past two decades.
GIRLS WHO CODE
Girls Who Code is a national non-profit organization working to close the gender gap in technology. Their programs educate, equip, and inspire girls with the computing skills they'll need to pursue technology opportunities.
The JoyJ Initiative
In a world where connections are increasingly superficial, the JoyJ Initiative aims to foster meaningful human connections by offering unique programs for groups and individuals to provide food and necessities to the homeless population in their communities.